1. Register

app

The quickest way to register is by using the nextbike app. It's free!

hotline

You can sign up by calling our customer service centre at +31 435 690 505

website

You can also register and manage your account on our website.

Register now!

* For registration via hotline we charge a service fee of €3. 

  • Upon confirming your payment method, you will be charged €1. This €1 is your starting credit, you can use it for your first ride.

  • After debit via credit card your customer account will be activated immediately. Debitting via credit transfer may take up to four days. You can change your means of payment anytime.

2. Rent a bike

Enter the bike number - receive the four-digit lock code - open the lock

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OR
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Enter the bike number and press "rent"

Scan the QR-Code.

You will receive the four-digit lock code via the app.

Enter the lock code into the BikeComputer. The fork lock will then open automatically.

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OR
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Enter your phone number and PIN into the BikeComputer.

The fork lock will then open and you will receive the lock code for parking the bike via text message.

3. Return the bike

Lock the bike - select the appropriate station via app, BikeComputer, terminal or hotline - confirm your return

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Return the bike to an official station.

Press OK on the BikeComputer and close the fork lock.

Wait for confirmation.

Download de nextbike App

Download de nextbike App

Download de nextbike App