1. Sign up for free

Website

Create an account via the nextbike website

Sign up

App

Get the nextbike app and register via smartphone

Hotline

Our costumer services is happy to help you register. Call +31 435 690 505. For registration via hotline we charge a service fee of €3.

Verify your account

  • Upon confirming your payment method, you will be charged €1. This €1 is your starting credit, you can use it for your first ride

  • After debit via credit card your customer account will be activated immediately. Debiting via credit transfer may take up to four days. You can change your means of payment anytime.

2. Rent a bike

Enter the bike number - receive the four-digit lock code - open the lock

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Enter the bike number and press "rent"

Scan the QR-Code.

You will receive the four-digit lock code via the app.

Enter the lock code into the BikeComputer. The fork lock will then open automatically.

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Enter your phone number and PIN into the BikeComputer.

The fork lock will then open and you will receive the lock code for parking the bike via text message.

3. Return a bike

Lock the bike - select the appropriate station via app, BikeComputer or hotline - confirm your return

Always return a bike at an official nextbike station or you will receive a € 20,00 fine!

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Return the bike at an official station

Press OK on the BikeComputer and close the fork lock.

Wait for confirmation.