1. Register

app

The quickest way to register is by using the nextbike app. It's free!

hotline

You can sign up by calling our customer service centre at +31 435 690 505

website

You can also register and manage your account on our website.

* we will charge a €3,- service fee when creating an account through our customer service. 

Renting a nextbike for the first time

  • Download the free app and create a personal account.

  • Select the preferred payment method (credit card or bank transfer). Paypal and IDEAL will be available soon. You can change your payment method at any time.

  • To verify your payment method we will charge €1,- when you register for any account. This will be used as starting credit on your account. If the amount of €1,- can not be deducted from your account will not be possible to rent a nextbike.

  • If you choose credit card as payment method you will be able to rent a bike straight away. Please allow 2 to 4 days for the money to transfer if you select bank transfer.

Gain access to the nextbike worldwide network of 40.000 bikes in 24 countries with a nextbike account! 

2. Hire a nextbike

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Enter the bike number.

Scan the QR-Code.

You'll receive a 4 digit lock code

Enter the 4 digit lock code onto the bike computer and press "OK"

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Enter your phone number and pin code (which you received during registration) onto the bike computer

Tap your customer card and NFC enabled Android device onto the bike computer

The lock will open and a 4 digit lock code will be sent to your mobile phone.

3. Returning a nextbike

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Push the front wheel into the docking point

Close the lock and press 'OK' on the Board Computer

Wait for the confirmation to show on the Board Computer

Find nextbike in your city!

Download the nextbike App

Download the nextbike App

Download the nextbike App